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Quality - Satisfactory Survey

"BICHAL" strives to provide the highest quality products and services ,You may use the customer satisfaction sruvery below to tell us about your experence with BICHAL, You can either submit the form online or email us any comments that you might have.

If you would rather mail your comments to us, our office address is :
No,32 Huoju Road,National New&Hi-tech Industrial Development Zone,Suzhou,China,215011

Rest assured that BICHAL will respect your privacy,The information collected is just for improving ourselves, so ,please feel free and give us your fair opinion, to enable us perform better in near future.

Please review the list of criteria below and rate the satisfaction of your organization with our products and services on a scale of one to five.

Item Excellent Good Satisfactory Average Poor
1. Quality of products we supplied
2. Packing of products we supplied
3. Delivery punrual
4. Confident in our ablity to supply products you need
5. Did you find the information on our website useful
6. Were you treated as a valued customer?
7. Response timely to your question and concerns.
8. Were we courteous and professional?
9. Was the staff person knowledgeable about the services you requested?
10. Did we provide a service to assist you toward accomplishing your goal?
11. Did staff provide a solution to your concerns that was resourceful and innovative?
12. Documentation
13. Overall performance
We appreciate the time you spent providing your assessment of our products and services, you input is tabulated anonymously, but if you would like to have the option for a customer services respresentative to contact method below in the optional spaces.thanks
Company name:
Contact person:
Postal code:

Contact us

Tel: +86-512-68051130
Fax: +86-512-68052322
Email: info@bichal.com